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Refunds and Returns Policy

At The Taxi Dermy Mounts For Sale, we aim to ensure that all our customers are satisfied with their purchases. We understand that there may be instances where you need to return an item. Our Refunds and Returns Policy is designed to make this process as smooth and straightforward as possible.

Return Eligibility

  • Items must be returned within 30 days of receipt.
  • Products must be in their original condition, unused, undamaged, and with all tags and packaging intact.
  • Customized or personalized items are not eligible for return due to their unique nature.

Initiating a Return

To initiate a return, please contact us at info@thetaxidermymountsforsale.com with your order number, the item(s) you wish to return, and the reason for the return. Our customer service team will provide you with instructions on how to proceed.

Return Shipping

  • The customer is responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or defective item sent).
  • We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value, as we cannot guarantee that we will receive your returned item.

Refunds Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund based on the condition of the item returned.

  • Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 15 business days.

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same item, please email us at info@thetaxidermymountsforsale.com.

Non-Returnable Items

Please note that certain items are non-returnable and non-refundable, including:

  • Sale items (only regular priced items may be refunded)
  • Customized or personalized items

Contact Us

If you have any questions or concerns regarding our Refunds and Returns Policy, please do not hesitate to contact us at info@thetaxidermymountsforsale.com. Our dedicated customer service team is here to assist you with any issues you may encounter.

Thank you for choosing The Taxi Dermy Mounts For Sale. We appreciate your business and are committed to ensuring your satisfaction with every purchase.